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06|2024
When people come to us with a problem, it’s easy to lapse into behaviors that—although usually well-meaning—serve to block us from hearing the other person’s experience. We’d be better off following the words of this inside-out saying: “Don’t just do something; stand there”…and try not to:
1. Counsel. Seek not to advise solutions (until asked) but listen and reflect back the person’s experience.
2. Defend. When you explain, justify or rationalize, you invalidate the other’s experience. You can create a time to offer your experience, but for now, just listen.
3. Shut down. This happens in parenting when we say things like: “Stop crying. It’s not that bad.” Children are more likely to stop crying when they feel they’ve been heard.
4. One-up. Saying, “Oh, that’s nothing! Listen to what happened to me!” gives the message, “Your experience doesn’t count.”
5. Reassure. It’s OK for people to feel their feelings. When we try to console (“It’s not your fault; you did the best you could…”), we take people out of their feelings.
6. Pity. Sympathy and pity (“Oh, you poor thing!”) are very different from empathy, which is simply a respectful understanding of what others are experiencing.
7. Commiserate. Sharing stories of your own similar experiences is not showing empathy; it turns the focus away from the person with the problem.
8. Correct. First listen. After the other person feels fully understood, then see about correcting any misunderstandings or inaccurate impressions.
9. Enlighten. Don’t attempt to educate unless your opinion is asked.
10. Interrogate. Too many questions distract from the feelings at hand.
Your Healing Begins Here…
Colorado TMS Services use NeuroStar transcranial magnetic stimulation (TMS) to target key areas of the brain. Because NeuroStar is a non-drug treatment, people don’t experience side effects. Side effects like those associated with antidepressant medications. Precisely targeted NeuroStar Advanced Therapy makes long-term remission possible—which is why it’s the #1 choice of doctors.
We have a center located in Littleton/South Park, Colorado. Call today for an evaluation at (720) 671-0533 or visit our website.
Author’s content used under license, © Claire Communications
Categories:: Anxiety, Depression, Trauma/PTSD